FAQ
1. I want the color of the boards I do not see in the branch offer. How do I do that
We offer a wide range of color plates at a branch in Olomouc. You can choose from up to 20 different colors. At other branches, we offer plates in standard colors. If Olomouc is far away, do not mind. We send the work to a courier all over the Czech Republic, both to your address and to the
2. I am a little afraid to solve such an important thing through online ordering
We understand. Itis a milestone. We could say in many words that there is no need to worry. We wouldd rather offer you reviews of our customers. It is a shame you can not see us when we answer your questions. Always with a smile. Have you ever been talking to your operator on a customer line at 9am?
3. I let you make the boards in advance. Now I need to print a job. How do I do that
In the e-mail message, you have received a unique code from us, which you put in the box that appears when you type in the printed boards. Then you will upload the document ideally in PDF format and send the order. And you can go to the branch to pick up the job
4. Potřebuji do práce vložit originální zadání práce, jak to mám udělat?
Ve formuláři při zadání PDF souboru k tisku je zaškrtávací políčko, u kterého je napsáno "Chci do desek vložit i vlastní listy". Toto zaškrtni a my vše připravíme a pošleme Ti SMS a e-mail, že je práce hotová. Až se dopravíš na prodejnu, zadání předáš kolegům a na počkání práci svážeme a předáme.
5. In what format can I upload my work
<p>You can upload your work in any format, but we recommend using the PDF format as the only one that ensures that the content of the work is printed as you prepare it.</p><p>You can save PDFs from almost any program like Microsoft Word, OpenOffice, LibreOffice, Mac Pages, and more.</p><p>If you have a job written in Microsoft Word 2010 or higher, click <strong>Save -> Save as PDF to save it to PDF</strong>.</p>
6. How can I add another different link to one order
V okně Uložit jako vyberte Uložit jako typ Formát PDF.
Soubory můžete do PDF uložit také s využitím virtuálních tiskáren, například PDF Creator - http://www.pdfforge.org/pdfcreator.
7. I want to have a seminar printed and I do not need a firm bond. Do you offer cheaper variants
Yes. In addition to bonding to rigid boards, we also offer printing and bonding to ring bonds. This bond is the best option in terms of price / performance. And the same applies to papers
8. Do I need to complete "one-shot" order
You do not have to. Simply place your order in the cart. It will remain here for 14 days. During this time, you can return to completion from the same device where you placed your order
9. What is the opening hours of branches and dispensaries
Each branch has a short description in which you will find both opening hours and payment options. The same applies to the dispensing points. You can find a complete list of branches and outlets with their opening hours and payment options here.
10. I need work done today. Is it with you
Yes, but you will have to get up. The job must be entered by 9:00 on the working day. The pickup will be ready at the afternoon´s office.
But if you do not want to "get nervous", order the Boards in advance. Printing and binding work is just a matter of a few minutes.
11. When do I have to place an order at the latest so I have my pick up work done on XY Day
You always see an indicative delivery date when entering a job. Terms may vary from one branch to another. That´s why we recommend: Make your boards ready in advance. Printing and binding work is then only 10-15 minutes. Of course, this recommendation does not apply to lovers of adrenaline.
12. Can I bring my own printed sheets
Well, of course you can, but the condition is that you already have the boards in advance. On the other hand, why would you do that? This is the same as going to a candy store with a grandmother´s cake. Not all color variants of the boards are possible. We recommend that you use the ordering of the board</a>, record the file and go to the branch office
13. Práci jsem měl dnes mít připravenou k vyzvednutí, nepřišel mi e-mail a ve stavu vidím, že stále není hotová?
Důvod je vždy jediný. I my jsme pouze lidé a občas zapomeneme prostě kliknout na tlačítko. Pokud jste to zrovna Vy, kterým se to stalo, přijměte naši omluvu, ale nejdříve nás kontaktujte na +420 778 114 511 nebo na podpora@supervazby.cz. Situaci obratem prověříme a sdělíme Vám ono tajemství, že práce už na Vás čeká.
14. I had my work ready to be picked up today, I did not receive an e-mail, and I see that it is still not ready
15. I made a mistake in my order. What with this
<p>Rule 1: Do not panic.</p><p>Rule 2: Call us <strong>.
16. Why do I have to fill in the phone number and e-mail in the order
Pokud jsou desky už hotové, pište klidně celou noc, ráno nahrajte soubor a můžete jít rovnou na pobočku. Tam si zkontrolujete vytisknutý soubor a po jeho kontrole Vám práci hned svážou. Počítejte s délkou 10 – 15 minut, jakmile se dostanete na řadu. Počet zákazníků před Vámi bohužel ovlivnit neumíme.
17. Do the boards that you offer correspond to the guidelines of my school and faculty
Each school, and sometimes every faculty, has strict requirements for the appearance of boards, row layouts, etc. Due to the large number of schools and faculties, it is not possible for us to check all the directives and all their modifications by the Rectorate or the Dean´s Office. However, we welcome your notice on the directives incl. their wording. We recommend that you check directly when printing and binding your work yourself, right in the first step of the ordering process podpora@supervazby.cz, podíváme se na to, co je v našich silách. Už jste viděli tuto „specialitku“?
18. Who can I contact when ...
Exkluzivně pro SuperVazby byla navrhnuta sekce or write to , kde máme široké množství barev a designů. Další netradiční barvy nabízíme při zaslání kurýrem nebo osobním vyzvednutí v Olomouci anebo v Praze Holešovicích, Dejvicích a Vinohradech.
19. Do I have ordered boards in advance when I have to upload the files for printing at the latest
Every hour is good, is not it? If the records are already ready, write all night long, upload the file in the morning and you can go straight to the branch office. There you check the printed file and then check it out. Count for 10 to 15 minutes as you get there. Unfortunately, we can not influence the number of customers before you +420 778 114 511 or podpora@supervazby.cz.