General Terms and Conditions of SuperVazby.cz
pursuant to Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as the „Civil Code“)
I. Basic provisions and definitions
- These General Terms and Conditions govern the reciprocal rights and obligations of the Contractor and the Customer arising in connection with or under the Contract of Work via the online platform available at www.SuperVazby.cz.
- The provisions of the GBC are an integral part of the Works Agreement. Deviant agreements in the Works Agreement take precedence over the provisions of the GBC.
- The online platform is a web-based web site available at www.SuperVazby.cz.
- The online platform operator at www.SuperVazby.cz is a business corporation SuperThesis s.r.o., , company ID: 07555407, registered in the Public Register kept by the County Court in Brno, Section C, File 108771, with registered office at Brno - Trnitá, Zvonařka 137/14, 617 00. Contact email is: support@supervazby.cz, contact phone number: +420 778 114 511.
- The contractor is a listed company listed on the list of contractors engaged mainly in the field of binding and printing of materials (hereinafter referred to as „works“). Contact email is: support@supervazby.cz, contact phone number: +420 778 114 511.
- The Client is a natural person or legal entity eligible to enter into a Contract for Work with the Contractor.
- Customer means a natural person who concludes a Contract for Work with the Contractor for his private, non-business purposes.
- The Distributor is a third party distinct from the Contractor or the Ordering Party, through which the Contractor is delivered to the Client.
- Work is understood to be the preparation of printing and / or bindery work according to the instructions and cooperation of the Customer under the conditions listed below.
- The purpose of the work is to create print and / or bindery work, the text of which will be provided by the client in PDF format.
II. Concluding a work contract
- To order a work, the order form will be filled in by the Client on the online platform. The order form contains, in particular, information about:
- ordered work,
- the method of payment of the price of the work, details of the required delivery method of the ordered work and
- information on the costs associated with the delivery of the work.
- The customer is obliged to fill in the order in the order and in particular:
- to specify the correct number of black and white pages to print, if the pages are not entered correctly, the contractor is entitled to request a surcharge for printing the correct number of pages,
- attach the final work in the format and check the format and uploaded file. The contractor is not responsible for the bad formatting of the text of the work,
- select a specific sampling point in which the work will be taken over - a summary of the sampling points can be found at http://www.supervazby.cz/odberna-mista.
The data referred to in paragraphs 1 and 2 of this Article together collectively only as „order“.
- Before sending the order, the Customer is allowed to check and modify the data he has placed in the order. The order is sent to the Contractor by clicking on the „Finish“ or „Finish and Pay“ button for online payment method. The information given in the order is considered correct by the Contractor.
- Sending an order is considered to be such an order by the Customer that undoubtedly identifies the order, the price, the person of the ordering party, the method of payment of the price, the place of acceptance, and is a binding draft contract for the works for the contracting parties. The condition of the validity of the order is the filling in of all mandatory data in the order form, familiarization with these GTC on the website and confirmation by the Client that he has become acquainted with these GTC.
- The Contractor shall acknowledge receipt of this receipt to the Customer upon receipt of the order, to the email address of the Client specified in the user account or in the order.
- The Contractor shall keep the Customer informed of the status of the order by sending a message sent to the Customer´s email address or via an SMS message to the Customer´s order number.
- All presentations of the works placed on the online platform are informative and the Contractor is not obliged to conclude a contract regarding this work. The deadline for making a work on the online platform is provisional and, if it can not be complied with, the Contractor will immediately inform the Customer of this fact.
- The online platform contains information about the work, including value added tax and all related fees. Works prices remain valid for as long as they are displayed on the online platform. This provision does not limit the Contractor´s ability to conclude a Works Agreement under individually negotiated terms.
- The online platform also includes information on the costs associated with packaging and delivery of the work. Information on the costs associated with the packaging and delivery of the work on the online platform is valid only in cases where the work is delivered within the territory of the Czech Republic and the Slovak Republic.
- The Contractor is always entitled, depending on the nature of the order (the scope of the work, the amount of the price, the estimated transportation costs), to ask the Customer for additional confirmation of the order (for example, in writing or by telephone).
- The draft Works Agreement in the form of an order is valid for seven days.
- The contractual relationship between the Contractor and the Client arises on delivery of the acceptance of the order (acceptance), which is sent by the Contractor to the Customer by e-mail to the email address of the Customer.
- If any of the requirements specified in the order can not be met by the Contractor, it will be sent to the Client at the Client´s email address or by telephone by telephone number of the Customer with an amended offer indicating possible variants of the order and requesting the Client´s opinion.
- The amended offer is considered as a new draft of the Contract for Work and the Works Agreement is closed in this case only upon acceptance by the Client via an email message.
- The Customer agrees to use remote means of communication when concluding a Contract for work. Costs incurred by the Customer in connection with the use of distance communication in connection with the conclusion of a Contract for Work (costs of Internet connection, costs of telephone calls) shall be paid by the Customer themselves, these costs do not differ from the standard rate.
- Objednatel bere na vědomí, že barvy a barevné varianty desek a tisku se mohou lišit ve fyzické podobě od digitálního zobrazení.
- Při výrobě pevných desek typu #designováDiplomka může dojít k nejednotnosti barevného odstínu potisku desky a mohou se tvořit mapy anebo žíhování v jiném odstínu stejné barvy.
III. The price of the work and the payment terms
- The Prize of the Work and any costs associated with delivering the Work under the Contract for Work may be paid by the Client to the Contractor in the following ways:
- non-cash via the ČSOB payment gateway after sending the order;
- by wire transfer by means of a payment terminal at a personal reception if such terminal is available at the point of purchase;
- in cash for personal collection if this form of payment is available at a given point of purchase.
- Together with the price for the work, the Customer is obliged to pay the Contractor also the costs associated with the packaging and delivery of the work at the agreed amount. Except as otherwise expressly provided herein, the price and costs associated with the delivery of the work are further understood.
- The Contractor does not require an advance or any other similar payment from the Client. This is without prejudice to the provisions of Article III. (5) of these GBCs regarding the obligation to pay the price in advance.
- In the case of cash payments, the price is payable upon receipt of the work. In the case of a non-cash payment, the price is payable within 2 days of the conclusion of the Works Agreement.
- In the case of non-cash payment, the Client is obliged to pay the price of the work together with the variable payment symbol. In the case of a non-cash payment, the Buyer´s obligation to pay the price is fulfilled when the relevant amount is credited to the Contractor´s account.
- The Contractor is entitled, in particular, in the event that the Customer does not receive additional order confirmation, request the payment of the full price of the work prior to sending the Work to the Client.
- Any discounts on the price of the work provided by the Contractor to the Client can not be combined.
- If it is customary in the course of trade or if it is stipulated by generally binding legal regulations, the Contractor shall issue to the Client a tax document - invoice in respect of payments made under the Contract for Work. The contractor is a taxpayer of value added tax. Tax document - the invoice will be issued by the Contractor to the Client upon payment of the price of the work and will be sent to him in electronic form to the email address of the Customer or handed over to him by the personalized receipt.
IV. Transport and delivery of the work
- The client can choose from these delivery methods:
- personal take-over at supply points of distributors;
- personal take-over at the contractor´s supply point;
- delivery by the courier to the address of the Customer.
A summary of the sampling points is available at http://www.supervazby.cz/odberna-mista.
- In the event that the mode of transport is agreed upon by a specific order of the Client, the Client bears the risk and any additional costs associated with this mode of transport.
- If the Contractor is obliged to deliver the work to the place specified by the Order in the Order, the Contractor is obliged to take delivery of the work upon delivery.
- In the event that, for reasons on the part of the Customer, the work is to be delivered repeatedly or in a manner other than that specified in the order, the Customer is obliged to pay the costs associated with the repeated delivery of the work, costs associated with another delivery method.
- Upon receipt of the work from the transporter, the Customer is obliged to check the integrity of the packaging of the work and, in the event of any defect, to notify the carrier without undue delay. In the event of a violation of the packaging indicating unauthorized entry into the consignment, the Purchaser does not have to accept the shipment from the carrier.
V. Withdrawal from the contract
- The Customer - Consumer („Consumer“) acknowledges that, according to Section 1837 of the Civil Code, he has no right to withdraw from the work contract, inter alia:
- on the grounds that the work was fulfilled with his prior express consent prior to the expiration of the period for withdrawal from the Works Contract, and the Contractor was advised by the Contractor prior to the conclusion of the Works Contract (in the form of these GTC),
- on the grounds that it is a work that has been modified according to the wishes of the Customer or for his person.
- For reasons other than those mentioned in Article 1 (a) and (b) of these GBTC, the Consumer shall, in accordance with Section 1829 (1) of the Civil Code, withdraw from the Works Agreement within 14 days of the receipt of the Work, that the subject of the Works Contract is several types of works or the delivery of several parts, this period runs from the date of the last delivery of the work. Withdrawal from the Contract for Work must be sent to the Contractor within the time limit specified in the previous sentence.
- For withdrawal from the Contract for Work for reasons other than those specified in Article 1 (a) and (b) of these GBTC, the Consumer may use the template form provided by the Contractor, which forms Annex 2 to these Terms and Conditions. Withdrawal from the Contract for Work shall be sent by the Client to the address of the Contractor´s location. The provisions of Article VIII of these GBC apply to the service of withdrawal from the Contract.
- In the event of withdrawal from the Contract for Work, the Works Agreement is abolished from the outset.
- By the time the Consignor accepts the work, the Contractor is entitled to withdraw from the Works Agreement at any time. In such a case, the Contractor shall return the price of the Work to the Consumer without undue delay, by wire transfer to an account specified by the Customer.
VI. Rights from defective performance
- Rights and obligations between the Contractor and the Client regarding defective performance rights are governed by applicable generally binding regulations (in particular, the provisions of the Civil Code).
- Other rights and obligations of the parties related to the Contractor´s liability for defects are governed by the Contractor´s Complaint Procedure, which is Attachment 2 to these GBCs.
VII. Other rights and obligations of the Client and the Contractor
- The customer acquires ownership of the work by paying the full price of the work.
- The Contractor is not bound by any Code of Conduct for the Consumer in relation to the Customer.
- Out-of-court complaint handling of consumers is ensured by the Contractor via the email address support@supervazby.cz. Information on the Customer´s complaint handling will be sent by the Contractor to the Customer´s email address.
- The contractor is authorized to make a work on the basis of a trade license. The trade license is carried out within the scope of its competence by the relevant Trade Licensing Office. The Czech Trade Inspection exercises, among other things, the supervision of observance of Act No. 634/1002 Coll., On Consumer Protection, as amended.
VIII. Delivery
- Notices relating to Contractor´s and Client´s Relationships, except for the withdrawal of the Contract, shall be delivered by email to the Customer´s email address stated in the order and the Contractor´s email address provided in the Online Platform. Notices regarding withdrawal from the Works Agreement are delivered to the respective contact address of the other party and are deemed to have been delivered and effective at the time of delivery, with the exception of notice of termination made by the Client where withdrawal is effective if notice by the Client is within the withdrawal period sent.
- A receipt is also deemed to have been delivered, the receipt of which was rejected by the addressee, which was not picked up during storage or returned as undeliverable.
- The parties may routinely communicate with each other via e-mail messages, to the email address indicated by the ordering party in the order, respectively. to the address stated on the Contractor´s online platform.
IX. Final Provisions
- All arrangements between the Contractor and the Client are governed by the valid and effective legal order of the Czech Republic. If the relationship created by the Contract for Work contains an international (foreign) element, then the parties agree that the relationship is governed by the law of the Czech Republic. This does not affect the consumer´s rights under generally binding legal regulations.
- In the event that these GTCs are available to the Client in multiple language versions, the Czech version is decisive. In such a case, the Contractor is not responsible for the accuracy of such translation.
- The Contractor reserves the right to modify these GBCs to the appropriate extent. The new version of the GTC will be published by the Contractor on the online platform and the Client will be notified of any such change by email within a reasonable time before the new GTC enters into force. The Customer has the right to reject the GBC in writing, not later than the day on which it becomes effective. In the event that the Customer does not reject the GTC at that time, the contractual relationship is governed by the new GTC. In the event that the Customer of the amendment / the new complete wording of the GTC rejects, both the Contractor and the Client are entitled to terminate the respective contractual relationship prematurely, by mutual agreement.
- If any provision of the Terms of Business is invalid or ineffective, or if it occurs, instead of invalid clauses, a provision will be introduced to the extent that the purpose of the invalid clause is as close as possible. The invalidity or ineffectiveness of one provision is without prejudice to the validity of the other provisions. Changes and additions to the contract of work or business conditions require a written form.
- The Works Agreement, including Business Terms and Conditions, is archived by the Contractor in electronic form and is unavailable.
- Attachment No. 1 to these GTC forms a sample form for the withdrawal of a work contract.
- Attachment No. 2 of these GBCs consists of a Complaint Procedure.
- The Client and the Contractor undertake to resolve any disputes by an amicable way, using a mediator. In order to resolve their relationship through judicial proceedings, the parties hereby agree on the local jurisdiction of the contractor.
X. Kolotoč slev
- Jedná se o marketingovou akci společnosti SuperThesis s.r.o., kde negarantujeme žádnou výhru.
- Účastník má vždy šanci na výhru.
- Účastník prohlašuje, že účastí souhlasí se Zásadami zpracování osobních údajů.
- Provozovatel (Zhotovitel) kolotoče slev může vyřadit libovolnou výhru bez uvedení důvodu, především však v případě, že zjistí, že se jedna osoba snažila losovat na fiktivní e-mailové adresy
These GBCs become effective on 10 April 2016.